Imagination at Work

Androboclark Career Opportunity

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Bilingual Technical C.S.

Join our growing family and be part of an International and collaborative working environment.

Bilingual Technical Customer Service qualifications

  • ¬†At least 1-year study/work network engineer.
  • Excellent in written and oral communication skills.
  • Excellent Windows Office (Excel, Word, Powerpoint) knowledge.
  • Excellent problem-solving skills
  • Flexibility to support adjustments to work schedule.
  • Ability to multi-task while working under minimal supervision
  • Creativity, high energy and drive to succeed
  • Excellent team worker
  • Fast learner

Bilingual Technical Customer Service job requirements

Knowledge in the following is a requirement:
  • Those who have experience using Office365 products and can use a PC.
  • Able to answer phone calls and read and write in Japanese.
  • (Basic Japanese will be used for training and work.)
  • Those who can work shifts including night shifts 24/365.
  • Those who can work at the office.

Job Description

  • Answering phone calls and exchanging e-mails with customers in Japanese and English.
  • Handling phone calls and exchanging e-mails with internal staff in Japanese.
  • English translation of Japanese manual.
  • Service desk for the following operations.
    • Office365 (help desk), security (SOC work), system operation service desk (NOC work).
    • The basic work is from receiving inquiries to managing the status of inquiries, and other team members handle work that includes technical elements.

Join now for career Growth!

Application Form *
Please wait for 3-5 days for response in your application if you are in our short listed thank you!

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